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What Happens to Your Message
Every message written into this form goes straight to the editorial team that runs this website. No third party reads it, and nothing you type is shared with Ripper or any other operator. The information stays inside this site’s own inbox, used only to respond to you and to improve how the site works.
When you write about a casino, the team checks the details against the operator’s published terms before replying. When you write about this website itself, the feedback is logged and reviewed during the regular content updates. That includes reports of broken pages, outdated bonus figures, or a review that no longer matches what the operator currently offers.
What to Include
A useful message names the casino, the specific page or offer it concerns, and the date you saw it. For a complaint about a bonus, state the wagering requirement you were given and what the site currently shows. For a withdrawal problem, name the payment method and the amount in general terms — the team can then check whether the operator’s published cashout policy covers the situation.
Include your own situation only where it is relevant. If you are reporting an error on this website, a short description of what you expected and what appeared is enough. If you are asking about a casino, mention whether you have already contacted the operator’s support, because that changes the advice the team can give.
How Feedback Is Used
Corrections reported through this form are compared against the operator’s own terms and, where confirmed, applied to the relevant review. Suggestions about site structure or missing content are collected and prioritised by how many readers raise the same point. No individual message is published, and no personal details appear anywhere on the site without your explicit request.
The team does not act as a mediator between you and any casino. If you need a refund, a bonus reinstatement, or an account decision, the operator’s support channel is the only place that can resolve it. This form exists to improve the accuracy of this website and to answer questions about what the reviews say — not to handle disputes.
Privacy and Retention
Messages are kept only as long as they are needed to answer the query and to act on any correction they contain. Once the matter is closed, the correspondence is deleted. No message content is sold, rented, or used for marketing. If you include your name or an address, it is used solely to reply to you and is not added to any mailing list.
Nothing in this form is a substitute for the responsible-gambling tools that Ripper and every licensed operator must provide. If your question is about self-exclusion, deposit limits, or time-out periods, the correct move is to use those tools inside your player account, not to write to this website. The editorial team can explain how such tools typically work, but it cannot activate them for you, and it will never advise you to chase a loss or increase a stake to recover one.